What’s on at Rosewood Involvement centre- December 2015

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Just some of our lovely Involvement staff members

We are already in the festive run-up to Christmas. As a service user myself I like to be mindful about other service users and carers, especially this time of year. The long nights and cold weather and the pressure of Christmas can be a difficult time for many people.

The Rosewood centre will be open as normal except for the bank holidays. We have planned two extra days between Christmas and New Year for our volunteers to come and get together during this time. Social inclusion is very important and a key part of involvement.

We are involved in a great deal of Christmas activity across the trust. 1st December was the Bassetlaw carers’ Christmas get-together. We already have feedback from this and it looks like it was a great day.

The Rosehips belly dancers have kindly agreed to dance at Rampton Hospital on 8th December this will be at the women’s service. Their second performance is highly anticipated and the patients love to get involved and keep active. The Rosehips will also be performing at the Millbrook Christmas fair on December 10th.

On 11th December at Rosewood is the Chair of the Trust’s Christmas bash. This is from twelve until two. We have food, singing, and a couple of presentations. At 2pm we are going across to the church opposite Rosewood to do a little festive singing.

We have all the normal groups across the month: Mondays being the communication media and feedback group and we also have a medication drop-in session on 14th December.

We have some 15 step challenge audits at Lindholme prison- also we will be attending the restrictive practice steering group this month. We have the Involvement and Experience meeting on 16th December which will be held in Ollerton at a new venue- the Scout and guide centre. There are several live meetings this month- Bassetlaw live and Millbrook live, which we are linked to.

We will also be joining as normal the recovery and involvement groups across Rampton.

What’s on at Rosewood Involvement Centre August 2015

Click here to see the August Calendar Rosewood

Rosewood Garden

I’m sat here asking myself a question, where has summer gone? It’s the end of July but on the outside, the temperature is not expected to exceed 13°! Let’s hope things improve soon for our summer party on Friday 31st July!

Okay let’s see what is happening in August

Let’s start with Mondays. We have five Mondays in August and our Communications Feedback and Media group will be extended from 10.15 until 3.15. We have increased the time….. so much going on!  We are redesigning the noticeboards and our Involvement tree (more about that when we finish it.. all will be revealed) We are blogging and tweeting more and changing how we run the centre meeting and the way we share information with people.

This is a long day so we are being flexible. People can come for half or a full day. Many of our volunteers have Trust email accounts and are able to write blogs and tweets on behalf of other volunteers who may not use computers.

The Friday’s weekly centre meeting runs from 1- 3pm. We often have guest speakers who present what they do for the Trust and how this links to involvement. This meeting can generate opportunities for volunteers in different areas of the Trust. We serve a small buffet around 12.30.

6 August 3.15pm. Planning for World Mental Health Awareness Week. On 9th October our World Mental Health Awareness Week event is held at the Rosewood Involvement Centre. The event will be aimed at raising awareness of carers, carer groups, and other organisations we work with.

14 August. The centre meeting is not taking place

Instead, volunteers and staff are attending a patient user group meeting at the Peaks Unit – Rampton High Secure Hospital. We link to the other areas at Rampton and we are keen to promote Involvement at The Peaks too. Volunteers from Rosewood will be able to join the patient user group meetings. Some of these meetings relate to recovery. Other work at Rampton included the Involvement Interview Team (IIT) training; a recovery story session and helping patients fill in satisfaction surveys and our own service user carer experience survey. (SUCE)

Rampton Hospital Involvement

11 August.  We are helping patients from the women’s service and male personality disorder service to create their own recovery stories. Great to see our volunteers using their ‘lived experience’ of services to help patients on their pathway to recovery.

12 August.  We will visit Adult Mental Health and IDD (intellectual developmental disabilities, formerly known as learning disability) services. We help patients to fill out and complete the patient satisfaction survey. We hope that due to support from Involvement more people will fill in this survey. The most important thing is that any comments raised will be listened to.

25 August. Meeting about working on restrictive practices. There are several work themes and we are involved in three of them and attend the steering group.

27 August. 1.30 -3pm. Third meeting of the Rosewood Forensic Group with staff from forensic services and Human Resources and our volunteers. We want to increase involvement activity at Rampton and Wathwood Hospital. We are working on developing peer support in forensic services. We already have what I call, ‘natural peers’ from Rosewood who encourage patients at Rampton and Wathwood. This meeting is on the fourth Thursday of each month. If you are interested in becoming involved in forensics please contact the Rosewood centre.

Wathwood Hospital

18 August. Training patients in how to interview staff interview. This training allows patients to be actively involved in the recruitment process. Patients have been involved in interviews ranging from ward managers, band five staff nurses, and health care support workers.

Duncan Macmillan House.

19 August. 10.30 – 2.30 The Involvement and Experience Group. This is the involvement team’s meeting with Trust involvement leads and representation from involvement, service users, carers and volunteers. The group reviews involvement reports and how we involve people around the Trust. We are also updated on national and local policy.

Millbrook Hospital. 

20 August. 10.30am Service users are involved in the Patients Council meeting. Our volunteers and patients from the wards attend to promote involvement.

27 August. Millbrook Events Committee. This group meet to plan events that patients can take part in, E.g. the summer party that was held last month.

Nottingham DMH Involvement Centre Joint Work with Rosewood

13 August 2-4pm. Ideal Ward Round Meeting. This includes service users, carers and volunteers from both centres gaining feedback from patients, carers and staff about ward rounds. The ward round is normally a weekly  meeting on the acute wards in adult mental health services with the patient reviewing how the treatment is moving forward etc.

That’s it for now. Have a good month!  Nigel – Centre Manager

Rosewood Involvement Centre 0115 9560845  nigel.groves@nottshc.nhs.uk

What’s on- Duncan Macmillan House Centre, July 2015

So July has arrived along with some beautiful summer weather.  Our first task in the Involvement Centre was to try and turn off all the radiators.  We had a sweltering meeting with Sam Eagling, Service Liaison Manager from our Trust.  The meeting with Sam is part of an ongoing project which is giving volunteers training to be part of the review process for complaints and incidents across the Trust.  To get people involved in this area of the Trust is a bit of a first and we aren’t aware of it happening to such a degree anywhere else in the country.  Although, if you are please let us know as we’re keen to learn!

We’re meeting Sam again on 28 July to start to put into practice the training we’ve had, so more about that next month.

For the rest of the month we have, as always, the Tuesday Meeting from 1pm 3pm where everybody is welcome; it’s also a great place to meet other volunteers, find out what they’re up to and here from guest speakers about some of the successes and challenges across Nottinghamshire Healthcare. Volunteers that have been involved in auditing wards are also meeting up with Paul Theed for a debrief about the whole process and what to consider for next year and then there is the AGM.

The centre closes and like a travelling circus we will be at the Trust’s AGM on Friday 24 July promoting Involvement and all the work we do through the year.  If you’re interested in attending the AGM you need to register here: http://www.nottshealthcareagm2015.co.uk/

An exciting summer, lets hope the good work and weather continue.

Rosewood Involvement Centre- what’s on July 2015

Let’s start with Fridays:

This month we have a variety of guests which include:

* The deputy director of local services- Amanda Kemp

* The head of HR- Claire Teeney

* Louise Randall – Louise is currently reviewing operational procedures at the Millbrook hospital, a process we are actively involved in.

We have two executive directors visiting Rosewood this month. On 17th July, Ruth Hawkins, chief executive, will visit. This will be a chance for volunteers at Rosewood to update Ruth on all the work they are involved in.

On 31st July the Rosewood patron, Julie Hall, Executive Director of Forensic Services will be visiting the centre. This is always a great opportunity for Julie to meet service users and carers and volunteers in the centre. Being our patron Julie has a keen interest on everything the centre is involved in and is very keen to hear individual stories. She is always enthusiastic about how she can support us to develop and be involved within the Trust.

24th July is the annual general meeting and we will have two minibuses travelling from Rosewood. The annual general meeting is very popular with the service users and carers and volunteers at Rosewood and is always well supported. This year there will be an opportunity for some of our volunteers who attend meetings at Rampton to ask questions at the AGM on behalf of patients.

Mondays at Rosewood:

Apart from 13th July the comms group will meet as normal. The communications feedback media group will be working on blogging this month. They will also be acting as a resource to review a carers’ document in partnership with the family friends and carers staff. We also have Jane Danforth come in one day this month on 20th July to help train service users and volunteers interested in Patient Opinion, blogging and tweeting.

Thursday, 2nd July is the Rosewood County carers’ group. This is a new group for carers who wish to link to involvement. The group members consist of carers from Bassetlaw, Mansfield, Newark and Sherwood. At this first meeting of the carers of us for some training relating to the mental capacity act. This group intends to meet four times a year and is a great opportunity for carers across the North of the County to come together and share their experience with each other. This group will also act as a resource for the trust who want to discuss issues policies except. The group of also indicated they would like to invite key guests for example Chief Executive general manager local services etc.

The involvement interview team training continues this month. This training is always co-produced. The involvement interview team training enables service users patients and carers to take part in the interview process for the trust linking to value-based recruitment.

At Millbrook hospital there are several meetings and events this month which we will be supporting. We have service users and carers involved in the Millbrook live events committee. This particular meeting is run by the general manager of local services and is actively reviewing all care at Millbrook to see how things can be improved for patients and staff alike this is a great opportunity for our volunteers to take part in such a senior meeting.

There is a summer fair at Millbrook on 9th July which Rosewood will be fully supporting providing a tombola, involvement stall, and the Rosewood rockers three of our volunteers who will be performing three sets of songs from their repertoire. This will also be an opportunity to gain feedback from patients about their care and also get feedback from the event itself.

There are several other groups meetings that we are involved in this month. For more information please contact Nigel Groves, involvement centre manager the Rosewood centre church circle new Ollerton Newark, Notts NG22 9SZ. Telephone number (0115) 956 0845.

Click here for the full calendar

What’s on at DMH Involvement Centre- June 2015

So what’s happening in June? Well first up we have our Volunteer and Involvement open day on Tuesday 2 June which will showcase volunteering opportunities and some of the projects we are running. Things like getting involved in interviewing, gathering feedback and volunteering on wards and how we support and provide training for this. We will also be showing two films we’ve recently made about The Story Shop and Challenging Your Mental Health Section, so popcorn at the ready.

The rest of the month we have our newly formed Comms Meeting, the Ideal Ward Round project written about elsewhere on this blog, volunteers going along to Prospect House and talking to patients in a Forensic setting as well as the Tuesday Meeting every week from 1pm to 3pm.

The centre is getting busier and new projects are starting up around reviewing the complaints procedure for the Trust, so plenty to keep us busy.

Volunteers are also out and about this month, staring in a film to educate student mental health nurses about what it’s like on a mental health ward and taking part in interviews for new staff in the pharmacy, and lots more.

What’s on at the Rosewood centre- June 2015

Well, here we are, it’s summer!

The Rosewood involvement centre has a very busy month ahead including inreach and outreach work.

The involvement interview team has several interviews coming up. On 4th June we have a social work position over at Rampton Hospital and a service user will join us on the panel. On 10th June we will be helping to interview staff nurses across the Rampton site and, we hope, there will be a patient panel from Rampton and a service user volunteer from Rosewood supporting. In the middle of the month there are also health care assistant interviews at Rampton so we are very busy on that front.

Every Monday from 10 – 3 our communication feedback and media group at Rosewood meets, working on social media, blogging and preparation for various upcoming events.

On Monday 1st June at Rampton we are attending a meeting about reviews and advance statements. We will be joining the forensic recovery steering group for the first time and presenting on the possibility of recruiting peer support workers.

On Tuesday 2nd June our service user volunteers will be working at Rampton in the male personality disorder directorate and also the women’s directorate. We will be holding surgeries at both directorates to increase the service user carer experience feedback across the two directorates. We identify and target wards that have had low levels of response to the survey, which is a national requirement as well as an important part of our work aimed at listening to service users and improving services.

On 4th June the Millbrook live project is holding a social inclusion event for patients, family, friends, and carers. At 2pm they are serving high tea for the patients and all comers. They are charging £2 for the afternoon tea and the funds raised will be donated to the league of friends who are actively involved in raising funds for various projects at Millbrook.

On Friday, 5th June the Rosewood involvement centre will be celebrating volunteers’ week with a special event co-ordinated by the volunteer manager; the event will run from 11 until 3 with stalls and activities to celebrate this day. Please contact Joanna Rapson through our centres to find out more.

On 10th June there is a patient Council meeting at Millbrook from 1030 until 12, with representation from the involvement centre to support patients at this meeting. This group also links to the Millbrook live projects and is a great opportunity for patients to raise any concerns or worries they may have.

11th June is a particular busy day for outreach work with-

* From 10 until 12 we have the restrictive practice group at Rampton

* A mental health directorate patients meeting at Rampton which one of our volunteers will be attending to promote our work with feedback about clinical services

* The Wathwood hospital patient meeting 12 to 1, again one of our volunteers will be attending the meeting to promote feedback and two-way working.

* At 11am a meeting for service users, carers, and volunteers with Paul, the head of involvement. This is a chance for everyone to meet with Paul and raise any concerns. This is also an opportunity for Paul to inform everyone of upcoming priorities involvement

17th of June there is a story shop in Retford- one of our volunteers will be telling their story for the first time. Also on the 17th between 10:30 and 2:30 is the involvement and experience meeting. This is being held across the road from Rosewood. This group will be reviewing involvement and experience with presentations from across directorates. The head of involvement will also update all those attending about upcoming involvement work, national links, and priorities over the next two months.

18th of June at 6pm  is the recovery group meeting at the women’s service in Rampton . One of our service user volunteers attends this meeting. We are hoping at this meeting to ask the questions that might be asked at the annual general meeting on 25 July. Since patients from Rampton cannot attend the AGM we are hoping that our volunteers can ask questions on their behalf.

On 22nd June at 1 until 3 is a self-esteem course at Rosewood.

From 10 until 12 on 23rd June is the restrictive practice group, looking at long-term seclusion and restraint. One of our volunteers from Rosewood will attend this meeting. It is hoped at some point that feedback from patients will be gathered.

25th of June. There is story shop training at the Rosewood involvement centre from 1030 until 1.

On 29th June there is a recovery conference at Rampton Hospital in the Mike Harris centre- we have been asked to produce a stall and promote all the work we do across Rampton.

What’s on at the Rosewood involvement Centre

May is an interesting month if you like bank holidays. We have two of this month. May 4th (not Star Wars) and 25th May both of which are Mondays of course.

We kick off the month’s activities in deaf awareness week which is 5th May to 8th May at Rosewood. We do have an event on 7th May from 1pm raising awareness and celebrating deaf awareness week. A new trust leaflet for support will be launched that day. We will have interpreters on hand.

Third sector partnership working also makes developments this month working with Bassetlaw mind. Thinking how we communicate and gain feedback in a two-way process. The work includes working with Bassetlaw CCG.

On Wednesday 6th May we will be attending Millbrook hospital. There have been some great initiatives lately to improve patient care. The meeting we will be attending this day is called the ‘change team’. This group of individuals are a mix of staff and service users working in partnership to actively review and improve the day-to-day care of patients. It is wonderful to see such developments and be part of that process. On 13th May a different meeting called Millbrook live will be taking place this slightly different from the change team meeting as it looks at plans for special events at the hospital which patients can take part in. A good example of this is the summer fair party on 9th July. To continue the theme finally there is a patient council meeting at Millbrook. This is a great opportunity for patients to air their views, promote good practice and voice any concerns they may have. With staff at all levels attending this is a great opportunity for patients to interact with staff AND LEAVE FEEDBACK.

Rosewood Centre Involvement Graphic

The Rosewood Centre and its volunteers, service users and carers will be actively involved in interviewing staff. We have two sets of interviews at Wathwood hospital, a medium secure forensic setting. The two interviews are both for nurses. One of our volunteers has already been to Wathwood to assist patients to produce value and recovery based questions that they would like to ask. One of our volunteers will then attend the interviews to support the patients. How about that for involvement, service users helping patients? The next set of interviews we are doing will be a service user carer panel assisting a professional panel. This post is for a consultant at the high secure hospital Rampton.

The two involvement centres will come together on 18 May to do the involvement interview team training- this is packs one and two. This training reviews the history of the involvement interview team, works on job descriptions for staff nurses, produces value and recovery based questions, ending with a mock interview. This is a great opportunity for new volunteers to get a better understanding of interviewing across the trust building skills which build confidence to take part in this involvement opportunity.

Our communication, feedback, media group continues to meet at the centre each Monday from 10am until 3pm. Of course with the two bank holidays there will only be two groups in May- the 11th and 18th. The group is keen to continue to learn about how to use social media.

Nigel, the centre manager will be visiting her Majesty’s prison Lindholme this month. This will be to deliver a recovery presentation around his lived experience of mental health. The group at the prison attending this will be those who are experiencing mental health illness.

On 20th May at Trust headquarters there is an opportunity for service user’s volunteers and members to be involved in business planning for local services. This is where the senior management from local services present around their business plans. Service users and carers are then asked to comment on and challenge the plans. This is great involvement at a more strategic level.

The weekly centre meeting at Rosewood this month is an exciting time to hear presentations from trust staff. The meeting starts at 1pm every Friday and ends at 3pm. Our guests include this month a senior human resource manager who will come to talk to around measures for interviewing and how this can be improved. The head of involvement will be attending on 8th May, again a great opportunity for our volunteers to hear from him.

The Trust’s membership office will be attending on 15th May. This will be to give a talk around membership and an opportunity for members to join the trust. Also on the 15th we have trust staff from the learning and development department- they will talk about possible opportunities for learning and development of service users and carers. The meeting will end with an open discussion with the manager of volunteering and befriending and a look at plans for volunteers week. On 22nd May the centre meeting will focus on personal development plans for volunteers. It will also have a member of staff from the care programme approach office with an opportunity to become involved in a new project for the year ahead. More to follow on this.

Finally on 29th May at the centre meeting we have the acting ward manager from the Lucy Wade unit at Millbrook hospital- this is an acute inpatient ward. Jo Fox is the manager. We have worked with her during the past and will be reviewing what progress we have made at all the Millbrook meetings. She will also update who she has been working with from the involvement volunteer team here at Rosewood and now they have helped develop and change services. Our final guest on 29th May is Amanda Kemp; Amanda is the deputy director of local services. This will be an opportunity for Amanda to update us on her work and to be challenged by our service users and carers. Amanda always brings new themes in which she is interested in involving our volunteers.

For more information about the Rosewood involvement centre please contact Nigel Groves, the involvement centre manager.

Tel 0115 9560845