It’s always going to be a bit of a blow to hear negative feedback. There’s a good chance you’ll feel guilty, disappointed, defensive, angry even
Back in 2016 our Head of Communications, Julie Grant, blogged about the initial doubts she’d had about working with Care Opinion (Were we going to
This month marks the 10th year we’ve been partnered with Care Opinion, the independent feedback website for the NHS. In 2009 when we first began
In the summer of last year we embarked on (what was thought then to be) a year long programme of work – The Patient and Carer Experience
First things first, merry Christmas to all those who celebrate it, and thanks again for following, or just checking in on, our blog over the
(Posting on behalf of Steve and Michael, Rosewood Involvement Volunteers) Once again we left the National High Secure Women’s Service at Rampton Hospital, feeling quite euphoric.