What’s on at Rosewood Involvement centre- December 2015

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Just some of our lovely Involvement staff members

We are already in the festive run-up to Christmas. As a service user myself I like to be mindful about other service users and carers, especially this time of year. The long nights and cold weather and the pressure of Christmas can be a difficult time for many people.

The Rosewood centre will be open as normal except for the bank holidays. We have planned two extra days between Christmas and New Year for our volunteers to come and get together during this time. Social inclusion is very important and a key part of involvement.

We are involved in a great deal of Christmas activity across the trust. 1st December was the Bassetlaw carers’ Christmas get-together. We already have feedback from this and it looks like it was a great day.

The Rosehips belly dancers have kindly agreed to dance at Rampton Hospital on 8th December this will be at the women’s service. Their second performance is highly anticipated and the patients love to get involved and keep active. The Rosehips will also be performing at the Millbrook Christmas fair on December 10th.

On 11th December at Rosewood is the Chair of the Trust’s Christmas bash. This is from twelve until two. We have food, singing, and a couple of presentations. At 2pm we are going across to the church opposite Rosewood to do a little festive singing.

We have all the normal groups across the month: Mondays being the communication media and feedback group and we also have a medication drop-in session on 14th December.

We have some 15 step challenge audits at Lindholme prison- also we will be attending the restrictive practice steering group this month. We have the Involvement and Experience meeting on 16th December which will be held in Ollerton at a new venue- the Scout and guide centre. There are several live meetings this month- Bassetlaw live and Millbrook live, which we are linked to.

We will also be joining as normal the recovery and involvement groups across Rampton.

County Carers’ group launched

Rosewood Involvement Centre Carer Volunteers, The Newark Community Rehabilitation Team and The Family Intervention Team have worked in partnership to establish a new County Carers’ Support Group; an initial meeting was held in April 15 which was very well attended and ideas and suggestions were all noted with regard to the purpose and aims of the group. It was decided that the meetings would consist of opportunities for involvement work, information about resources available to carers, and support, to be shared. The carers felt strongly that the meetings should be a place where they could problem solve together and have laughter and enjoyment.

ROSIE'S 2.7.15 action shot

The first meeting took place on the 2nd July 2015. The members all voted on a selection of suggested names for the group, the final choice being ROSIES- Resources Opportunities Support Information Enjoyment for Supporters.

Following requests from the carer members Michael Sergeant, Local Service Lead for Mental Health Act and Mental Capacity Act kindly gave a presentation regarding these topics in partnership with Amy Simmons, Clinical Lead from the Newark Community Rehabilitation Team. This was extremely well received and many positive comments from Carers were expressed: “we need more sessions like this”, “so very informative and interesting, I have learnt so much that is relevant to me”, “thank you and a superb session”. Amy Simmons stated “this is such an important part of my work and I am so pleased to be involved”.

For more information about ROSIES please contact Nigel Groves nigel.groves@nottshc.nhs.uk or telephone on 01159560845 or Amy Simmons amy.simmons@nottshc.nsh.uk or telephone 01158542216 or come along to the next meeting which will be on Thursday 1st October 2015 at 1.00pm, at Rosewood the Involvement Centre, Ollerton. The meeting is two hours long and you will be guaranteed a warm welcome and refreshments. Adele Bryan, General Manger from Adult Mental Health Directorate will be joining us in October as a guest speaker.

ROSIE'S 2.7.15 whole

Involvement interviewing training at Rampton Hospital (Rosewood Involvement Centre)

This post is about Involvement interview training with patients on the personality disorder unit at Rampton. The training was well attended and ten patients attended. They spoke of difficulties on the ward and we spent some time listening to them. We explained that by doing the training they would be a part of helping to choose their future carers in the hospital and also they would help to shape the service and the culture within the hospital. They used their own lived experience to come up with some recovery and value based questions, which were very insightful. In the afternoon they did some role play on a mock interview panel and asking their own questions. We role played the candidates and the patients played the interviewers. They practised their scoring and came up with a suitable/ appointable person for the role of team leader.

They were presented with certificates of achievement and then we spent some time with them chatting. I was particularly touched by their kindness- they presented us with pottery figurines that they had decorated themselves.

Another good and very worthwhile day spent at Rampton. Thank you to all who took part. It wasn’t an easy day to train, the temperature gauge hit 35C. So well done to all.

Wathwood Hospital Involvement

A volunteer from Rosewood Involvement Centre was part of a Patient Panel of interviewees at Wathwood Hospital this month. The interviews were held over 2 consecutive days at Wathwood Hospital, The panel comprised a professional panel and a patient panel.
The patient panel was chaired by Alison Handley, a Service User/ Carer/ Volunteer from Rosewood Involvement Centre along with a representative from Advocacy and one patient from Wathwood Hospital plus a Rosewood volunteer shadowing.
We have raised £13.50 for Wathwood Hospital for the selling of their jams, chutneys and honey at Rosewood from Wathwood Shop.
Stephen Goodwin is now shadowing Alison at Wathwood Hospital and he is going to start going to the Patient Council Meetings.
Rosewood Involvement Centre has a very good rapport with Wathwood Hospital involving volunteers, staff and patients built up over many years. We hope to continue this two way relationship for many happy and positive years too come.
Many thanks to all the wonderful staff and patients at Wathwood Hospital from Rosewood Involvement Centre.

What’s on- Rosewood Involvement Centre, September 2015

Well, here we go again August is out the window and there is that September nip in the air today.

We were extremely busy in August but looking at September this looks like being one of our busiest months this year. Let’s have a look, starting with Mondays.

As well as our normal communication feedback media group which will be held each Monday from 10 AM until 3 PM we have additional developments in this meeting.

On 14th September during the communications group in the morning we will be reviewing a scheme called a place of safety. We are hoping to achieve the formal standard of being a place of safety.

In the afternoon on the 14th our group will be attending the mental health directorate at Rampton Hospital, presenting our recovery stories and ending the session with a good old singalong with the Rosewood rockers. On 21st September the comms group will not run because it is our involvement interview team training. This training enables service users carers of volunteers to become actively involved in the interview process. After this training we will have a member of staff from the forensic division coming to talk about their upcoming 15 step challenge. The 15 step challenge is exactly how it sounds- volunteers and staff audit wards and day centres reviewing characteristics as they walk onto the environment and reporting back and suggesting improvements on their findings. For more information see here.

Each Tuesday in September we will be partnership working with the Alzheimer’s Society carers’ group. This carers’ group will be receiving training to help them in their day-to-day lives. It will also be an opportunity to advertise our local county carers’ in Bassetlaw, Newark and Sherwood, Mansfield, and Ashfield. We are expecting this group to take part in our world mental health awareness week event on 9 October which highlights issues relating to carers.

Fridays are as normal with centre meeting each day from 1-3pm. These meetings have an invited guest who explains their role and how this can fit into our work- guest speakers range from staff nurses to the chief executive and all other staff in between. We will be attending the peaks unit at Rampton on 12 September for a patient user group looking at how our volunteers can support patients with feedback, interviewing, and recovery pathways.

On 11th September there is a chance for volunteers, service users, and carers from both involvement centres to come along and meet the head of involvement. This meeting is from 1030 until 1230 and a good opportunity for all volunteers to hear national and local policy updates and also have an opportunity to air any concerns and review our plans.

On 16th September from 12 until 2 PM is the County North deaf carers’ group.

Two of our volunteers will be attending the woman’s service and male PD service to help prepare patients with their own personal recovery stories which they will give at a recovery conference at Rampton on 23rd September.

On September 3rd at Rampton Hospital two of our volunteers will attend a subgroup of the restrictive practice group. The six work streams are looking at restrictions across the whole forensic division- this could be anything from not been able to get a cup of tea after midnight to one patient being restricted from doing something on a ward so all patients are prevented from doing it. We also look at long-term seclusion and segregation. The idea is to see if these types of interventions can be improved upon the patients with less time spent in seclusion and segregation.

Social media (Julie Grant, Head of comms, Nottinghamshire Healthcare Foundation NHS Trust)

This guest post from our head of comms, Julie Grant, is a response to a piece on our blog here.

As Head of Communications for the Trust I share some of the responsibility for the public relations and reputation management talked about here. I am also a firm champion of engagement and involvement – but in fact the two can live together. We have been engaging with social media for a couple of years and as with other online tools we started quietly and waited to see how it developed. When we first started using Patient Opinion I was worried that it was a very public way to hear about complaints and gripes about our services. In fact – although we do have some of those – I now realise that the vast majority of postings are positive in tone. When we get things wrong, as we sometimes do, then a public response to that is a really strong message about how much we value the feedback of our service users and patients (and an opportunity to make things right).

We have had real conversations on social media, with people in crisis or who just need signposting to the correct service. We try and be responsive, helpful and make a difference for someone. We can’t be online 24 hours a day but it is a measure of our commitment to this area that we have recently created and recruited to a New Media Specialist post. Nina is helping us make better use of social media in a meaningful way.

I agree completely that you can’t control social media – it is definitely the people’s voice. I’d welcome any ideas to improve what we do or how we engage – we are delivering your services and we want to know from you as to how we can do things better. I also think we are being more open and honest with the way we use it. There was a recent tweet about the lack of funding for CAMHS services, something about which I feel strongly. However I was worried that I was engaging the Trust in a political argument. I took the views of the team and we decided that most mental health trusts would agree with this view and so I retweeted – with more people retweeting after that. So we’re open to challenge and we’re trying our best – but we know we can do better and we’ll look to continually develop new media in an innovative and creative way, whilst not abandoning more traditional communications tools. Anyone for Periscope?!