Compassionate care- response to the Francis report

The government response to Francis emphasised the importance of compassionate care.

Jane Danforth from the team was asked to contribute a case study post Francis on the DOH website on Compassionate Care due to the team’s work with Patient Opinion an independent  site about experiences of UK health services.

The hope is that by using the voices of those who are working in the health and care system, we will be able to show the changes which have occurred due to the findings of the report as well as reflections on how the journey has felt from within the system, and what the challenges and opportunities going forward may be.

The  Trust  has supported the Involvement and Experience approach to really embrace Patient Opinion and the Your Feedback Matters website as places to leave opinion, comments and stories.

Please find the case study here:

Involving patients, improving care | Compassionate Care

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